Refund Policy
At Sipsta, we want you to love your experience with our products. If something isn’t right, we’ll do our best to make it right.
Returns
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Due to the nature of food and beverage products, we are unable to accept returns on opened items.
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If your product arrives damaged, defective, or incorrect, please contact us at info@sipsta.com within 7 days of delivery.
Refunds
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Once your request is approved, we will issue a refund to your original payment method.
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Refunds typically appear within 5–10 business days, depending on your bank or payment provider.
Exchanges
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We do not currently offer exchanges. If you received the wrong product or a damaged order, please reach out and we’ll take care of it.
Order Issues
If you have any concerns with your order, email us at info@sipsta.com with:
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Your order number
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A description of the issue
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Photos (if applicable)
We’ll get back to you as quickly as possible to resolve the situation.
Late or Missing Refunds
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If you haven’t received a refund after 10 business days, check with your bank or card provider first.
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If you still haven’t received it, contact us at info@sipsta.com.
✨ Sipsta’s Promise: We stand behind our products and will always work to ensure your satisfaction.